Case Study: Niche Food & Drink streamlines service and boosts turnover with Lightspeed

Niche Food & Drink - Customer Case Study

Niche is an innovative gluten‑free bakery and restaurant in Islington serving a diverse, time‑pressed clientele from breakfast pastries to evening meals. Owner Adrian Morgan needed one flexible system to run both a busy daytime takeaway and a cosy night‑time restaurant, monitor performance remotely, and give staff the speed and accessibility required during peak service.

Lightspeed’s cloud EPOS provided a single app that toggles between takeaway and restaurant modes, lets staff take orders on iPads and iPhones, and sends them wirelessly to kitchen and bar. The result: less equipment swapping, faster service and higher turnover, easy remote management of prices and hours, plus more efficient upselling and front‑of‑house operations — from bookings and table organisation to music and contactless payments.

Niche Food & Drink

Helena Benge

Manager