Case Study: Jurlique improves customer experience and increases sales with Lightspeed

Jurlique uses Lightspeed to curate customer experiences across 120+ stores

Jurlique needed a better way to manage sales and customer experiences across 120+ stores, and their existing front-counter POS was limiting how staff could serve shoppers. They turned to Lightspeed to simplify multi-location business management and support a more flexible in-store selling experience.

With Lightspeed, Jurlique moved beyond a clunky fixed POS and enabled sales assistants to take transactions directly to customers using iPads. Lightspeed helped turn the whole store into a selling space, reduced wait times, improved the customer experience, and increased sales by allowing more transactions to happen at once during busy periods.

Jurlique

Chris Balogi

Director of Global IT