Case Study: Vaulty Towers achieves uninterrupted service and streamlined operations with Lightspeed

How Vaulty Towers keeps their business running, online and off⁠

Vaulty Towers is a theatre‑themed pub in Waterloo, London, that blends stage props and immersive decor with a customer‑first approach to events and promotions. When opening, the owners rushed into a limited ePOS that lacked flexibility, real‑time reporting and reliable connectivity, creating operational headaches and risking lost sales during peak times.

Switching to Lightspeed solved those problems: its platform and Liteservers keep the venue connected even if the internet drops, provide granular real‑time sales and staffing reports, and streamline promotions and event management. As a result Vaulty Towers is more organized, more resilient during busy service, and better able to sell more through tailored seasonal offers and partnerships.

Vaulty Towers

Dino Buonaguidi

Co-owner