Case Study: Table Rock Coffee Roasters achieves faster customer service with Lightspeed

How Table Rock Coffee Roasters customized Lightspeed to serve customers faster

Table Rock Coffee Roasters needed a more flexible way to manage its coffee shop workflows and speed up service, especially for drive-through customers. Using Lightspeed, the team, led by Richard, customized the POS and ordering flow to fit their unique processes and make ordering faster and clearer for staff.

Lightspeed let Table Rock Coffee Roasters build personalized buttons and branching menu options for different drinks, plus take the POS outside to take orders from vehicles. As a result, drinks are often nearly ready by the time customers reach the window, reducing wait times, speeding up window service, and improving customer satisfaction.

Table Rock Coffee Roasters

Chris Richard

Owner