Case Study: Recess achieves faster seasonal staff training with Lightspeed

How Recess serves their 5000 customer summer surge with Lightspeed

Recess, a hospitality business that serves a 5,000-customer summer surge, needed a way to handle the seasonal rush and quickly prepare new hires without disrupting operations. Lightspeed helped them simplify training and manage busy-season complexity with a unified system.

With Lightspeed, Recess trained staff faster using iOS/iPad-based workflows, making onboarding efficient and easy for employees already using iPhones. The result was quicker ramp-up, minimal operational downtime, and a user-friendly system that can be learned and taught in two days.

Recess

Andrew Ketcham

Associate Director of Operations