Case Study: Jackson National achieves streamlined golf course management with Lightspeed

How Jackson National moved from a pen-and-paper tee sheet into the future

Jackson National Golf Club, a multi-course facility in Jackson, Tennessee, was struggling with a patchwork of old POS software, Microsoft Office, and a pen-and-paper tee sheet. General Manager Dana Talkington needed a simpler, more reliable way to manage tee times, customer data, and day-to-day operations, so the club turned to Lightspeed and its golf management tools.

Lightspeed implemented a cloud-based, fully integrated solution using Lightspeed Golf, Lightspeed Restaurant, Lightspeed Retail, Lightspeed Payments, ChronoPitch, and a new Lightspeed-built website. The rollout was quick and easy, customer support was responsive, and the club saw major improvements in usability, marketing, and remote management. Jackson National said the system “revolutionized everything,” with easier online booking, better email capture, and a more intuitive POS across both courses.

Jackson National

Dana Talkington

General Manager