Case Study: Alpine Cycles achieves streamlined operations and integrated payments with Lightspeed

How Alpine Cycles got a handle on their payment processing charges

Alpine Cycles is a family-owned sporting goods retailer founded in 1981 and now run by John Eppley, who inherited the business from his father and uncle. After more than 20 years on an older POS, the store faced fragmented processes, manual payment handling, slow refunds and inventory headaches — risks that made it hard to meet changing shopper expectations without a safe, modern upgrade.

John switched to Lightspeed’s all‑in‑one POS with integrated eCommerce and payments, giving him a single, synced inventory, simpler secure payments, clearer statements and faster transactions and refunds. The move streamlined operations, improved customer service and positioned Alpine Cycles for growth, proving the technology investment worthwhile.

Alpine Cycles

John Eppley

Owner