Case Study: Gateway Church Bookstore achieves faster inventory reconciliation, streamlined multi-store operations and global eCommerce with Lightspeed

Gateway Church Bookstore - Customer Case Study

Gateway Church Bookstore operates six stores across five campuses, supporting a rapidly moving ministry retail operation that can handle up to 3,000 transactions during events. Their old, manual inventory and checkout processes meant it could take up to two weeks to reconcile stock and several days to onboard temporary clerks after big events.

By adopting Lightspeed’s centralized inventory, POS and eCommerce platform, Gateway cut post-event inventory work from two weeks to about a day, reduced in-store scanning to roughly 1.5 days, and increased transaction processing by 30% with iPad POS stations. Lightspeed’s tools also made customer lookup and personalization faster and enabled Gateway to sell and ship online to customers in over 200 countries, improving operations, service and global reach.

Gateway Church Bookstore

Collin Elliott

Bookstore Fleet Manager