Case Study: Fast-Fix Jewelry and Watch Repairs achieves consolidated daily sales visibility and streamlined accounting with Lightspeed

Fast-Fix expanded to over 150 locations with Lightspeed

Fast-Fix Jewelry and Watch Repairs, founded by Mark Goldstein, has grown over 30 years into a franchise with more than 150 mall locations. To support its promise of quality, transparency and convenience, the company needed a multi-location POS that handled their unique repair workflows and provided robust analytics — including work order functionality that other systems lacked.

Fast-Fix implemented Lightspeed Retail and Lightspeed Accounting with Xero integration, enabling automatic data transfer, daily dashboards and easy mapping of accounts. The system delivered franchise-level KPI tracking and franchisor-wide sales visibility, was quick to set up and use, and drove a planned rollout to all locations after successful implementation in the initial Denver kiosks.

Fast-Fix Jewelry and Watch Repairs

Paul Price

Chief Financial Officer