Case Study: Eizenstein achieves streamlined omnichannel operations with Lightspeed

Eizenstein - Customer Case Study

Eizenstein is an avant‑garde boutique in Shoreditch, London, curating twenty independent high‑end streetwear designers in a stark, minimalist space. They needed a modern omnichannel system to link in‑store and online inventory, streamline sales and reporting, and reduce time‑consuming manual processes while maintaining a sleek customer experience.

Eizenstein implemented Lightspeed Retail and Lightspeed eCommerce to centralize sales, stock and customer data in the cloud. Lightspeed’s reporting, tagging and product‑image features sped up buying decisions, cut manual work, and let staff check inventory on iPads—improving efficiency, accuracy and customer service—while enabling online growth and designer pop‑ups.

Eizenstein

Millie Cockton

Manager