Case Study: Cook Culture achieves faster, data-driven inventory decisions and customer growth with Lightspeed Analytics

Cook Culture - Customer Case Study

Cook Culture, founded by Jed Grieve, is a four‑store specialty retailer in British Columbia built around hands‑on cooking classes and a strong food culture — teaching over 12,000 people a year and growing a 20,000‑subscriber newsletter and loyalty program. Their biggest challenge is staying relevant and driving repeat visits in a market crowded by big‑box and online competitors, which makes capturing customer data and maintaining engagement essential.

To solve this, Cook Culture uses Lightspeed’s POS and the Lightspeed Analytics add‑on alongside a Thirdshelf loyalty program to track customer behavior, inventory and vendor performance. The insights let the team cut slow stock, reallocate investment faster, and refine marketing — helping them expand their market share in western Canada, boost repeat business and scale online and in‑store cooking experiences.

Cook Culture

Jed Grieve

CEO