Case Study: Butterfield Bicycles achieves streamlined workshop management and accurate quoting with Lightspeed

Butterfield Bicycles - Customer Case Study

Butterfield Bicycles is a family‑run Manchester business, operating since 1948 and one of only two custom frame‑builders in the north of England. Specialists in restoring classic bikes and steel frames, restorations account for about 75% of revenue, so the business needed better workshop management, job tracking and stock visibility to support its repair‑focused model and community activities while ensuring accurate quoting and assignment of work.

By integrating a Lightspeed workshop management system with their bespoke website, Butterfield can now publish in‑store stock online, produce quotes, record customer preferences, pull up job lists, assign mechanics and cost jobs accurately. The result is streamlined operations, faster and more precise estimates, improved customer experience and stronger control over pricing and workflow — reinforcing their niche restoration business.

Butterfield Bicycles

Peter Butterfield

Butterfield Bicycles