Case Study: Atelier Lou brings more customers in store with Lightspeed

Atelier Lou is bringing more customers in store with tools from Lightspeed

Atelier Lou, a Montreal jewelry store led by owner Eric Goldberg, needed a more streamlined way to manage inventory, repairs, appointments, and growth as retail shifted online. Before Lightspeed Retail, the team had outgrown its custom platform and struggled to keep track of store operations efficiently.

With Lightspeed, Atelier Lou simplified inventory management and appointment handling, freeing the team to focus on attracting new customers. Lightspeed also helped generate reviews through automated text prompts, and Atelier Lou says 95% of clients report finding them on Google through those reviews, showing a clear boost in visibility and foot traffic.

Atelier Lou

Eric Goldberg

Owner