Case Study: Alice achieves faster service and simplified reporting with Lightspeed

Alice - Customer Case Study

Alice is a cozy, home‑style restaurant in Ghent, Belgium, known for its warm atmosphere, great location, fair prices and friendly staff. In a fast‑moving industry where the dining room layout and menu can change quickly, Alice needed a POS that could keep up — simplifying sales tracking and reducing the time it takes to train new hires.

By adopting Lightspeed, Alice gained instant kitchen order routing, clear sales reports for daily and weekend comparisons, and an intuitive interface that cuts staff training to about an hour. The result is faster food preparation, easier monitoring of performance (for example, how many steaks sold and weekend trends), smoother hiring, and a more manageable day‑to‑day operation — prompting the owner to strongly recommend Lightspeed.

Alice