Case Study: 360 Degree Cycles achieves streamlined repairs and item-level tracking with Lightspeed

360 Degree Cycles - Customer Case Study

360 Degree Cycles, a highly rated bike shop in Dublin known for exceptional customer service and repair work, needed a flexible EPOS that matched their hands-on approach. After extensive research and losing over £50,000 on an unsuitable system, they struggled to find a platform that could handle item-level tracking, customer-linked repairs and special orders.

They chose Lightspeed, which gave them the functionality to track bicycles by individual item and customer, manage repairs and process special orders—capabilities other systems lacked. The new platform streamlined repair workflows, supported growth in higher‑end road cycles and restored confidence that they’d invested in a solution tailored to their business.

360 Degree Cycles

Marius Judickas

360 Degree Cycles