Case Study: IJ Global achieves a 45% usability score increase with Lighthouse London

IJ Global boosts usability 45% with Lighthouse London

The customer, IJ Global, a well-established SaaS tool for infrastructure finance data, faced new competition from sleeker platforms. Their challenge was to modernize the user experience to retain their expert users while making the complex data tool more accessible for everyone. They engaged the vendor, Lighthouse London, for a UX/UI redesign.

Lighthouse London conducted user research and created clickable prototypes and a comprehensive UI design system. They also built a modular front-end framework to assist the internal engineering team. The solution resulted in a universally positive reception from users and a 45% increase in the platform's usability score, successfully modernizing the IJ Global tool.

IJ Global