Case Study: Digital Theatre+ improves educator user experience with Lighthouse London

Digital Theatre+ improves educator experience for 4m+ users with Lighthouse London

Lighthouse London was engaged by Digital Theatre+, the world's leading educational platform for the performing arts, to rework the user experience of its video education platform. The challenge was to simplify the complex way content was presented to educators, which was hindered by multiple internal customer subsets and an inconsistent structure for searching its vast library of productions and resources.

The solution from Lighthouse London involved consolidating user personas to simplify the UX design process, creating a new intuitive interface with a consistent structure, and developing a complete end-to-end design system with a focus on accessibility. This resulted in a more efficient platform, with user testing showing high success rates for finding content and the sales team reporting excellent feedback from educators. Lighthouse London remains embedded as a long-term partner, supporting the platform used by over four million users.

Digital Theatre+