Case Study: Gen H ships production metrics in two days with Lightdash Agentic BI

Gen H ships production metrics in 2 days with Lightdash

Gen H, a UK-based fintech mortgage lender, faced a significant challenge in gaining data-driven insights due to complex data models and a high dependency on their overwhelmed data team. Their Chief Customer Officer, Hal Sarjant, found traditional BI tools and AI SQL assistants insufficient because they lacked business context, leaving critical strategic questions unanswered. To address this, they implemented Lightdash's Agentic BI platform, which integrates with their dbt models.

The solution allowed Hal to use AI agents within Lightdash to explore data, build visualizations, and ship production metrics rapidly without writing SQL. This resulted in a 70% reduction in data team dependency and a 95% decrease in time-to-insight. Most notably, Hal built and deployed a predictive complexity score in just two days, which fundamentally changed underwriting workflows and sales strategies, leading to more efficient operations and accelerated executive decision-making.

Gen H