Case Study: FIS Financial modernizes mobile benefits access with Lightburn

FIS Financial modernizes its mobile benefits app in 16 weeks with Lightburn

Lightburn partnered with FIS Financial, a leading technology and service provider, to address a critical accessibility challenge. Their portal for EBT users was not mobile-friendly, preventing millions of recipients from accessing their financial and benefits information on their primary device, which led to an overwhelming volume of support calls.

The solution implemented by Lightburn involved extensive user research, the design of a flexible and modern application using AngularJS, and rigorous testing to meet stringent state requirements. This new system successfully lowered the barrier of entry for users and was able to adapt to changing regulations mid-project. The project resulted in a successful user acceptance test and helped FIS Financial meet its vital state contracts.

FIS Financial