Case Study: Pfizer triples process efficiency with Light IT

Pfizer cuts CMDB task time from 8h to 30 min with Light IT

The customer, Pfizer, a multinational biotech and pharmaceutical corporation, faced significant operational challenges due to a constantly growing workload and the need to manually deploy and manage hundreds of websites and applications while adhering to strict compliance requirements. They engaged the vendor, Light IT, for custom software development and DevOps services to automate these processes and increase efficiency.

Light IT implemented a comprehensive solution that included a custom configuration management database (CMDB), four bespoke internal platforms, and ETL pipelines, all built on a serverless AWS framework. This new infrastructure automated website deployment and data management tasks. The results were a tripling of process automation, a reduction in task completion time from 8 hours to 30 minutes, and bringing over 6000 environments under control, significantly boosting productivity for Pfizer's Global Digital Operations department.

Pfizer