Case Study: MYER achieves greater supply chain efficiency with Ligentia

MYER - Customer Case Study

Myer, a major Australian department store chain, sought to improve the efficiency and vendor compliance of its complex international supply chain. After over 12 years with a previous provider, they partnered with Ligentia for a fresh approach and innovative, automated solution to manage their end-to-end operations from purchase order management to freight forwarding and customs clearance.

Ligentia implemented a risk-managed solution that included a new vendor portal, a landed cost calculator, and automated documentation capture. The results were significant, including 87% container utilization and the scan-packing of 88 million units. Ligentia provided Myer with complete critical path visibility and an efficient global operation that supported the retailer's growth, even during the pandemic.

MYER

Tony Carr

Executive General Manager, Supply Chain