Case Study: itsu achieves faster, compliant European growth with Ligentia

Helping itsu grow with confidence in the face of tricky port health requirements

itsu, a brand known for its Asian-inspired grocery products, faced challenges managing its rapid European expansion due to complex port health regulations. Importing items like miso soup and gyoza required navigating intricate documentation and veterinary certificates. itsu needed a logistics partner, Ligentia, that could expertly handle these requirements for both existing and new products while also working to drive down costs and optimize its supply chain.

Ligentia managed the entire shipping process from vendor to warehouse, providing expert handling of port health documentation to avoid delays and demurrage fees. Their consultative approach and proactive management of reefer containers ensured a smooth, efficient supply chain. As a result, Ligentia helped itsu save an average of £200 per container through port optimization and became a trusted partner, integral to supporting the brand's continued growth and new product launches.

Itsu

Ella Blewitt

Senior Supply Planner