Case Study: The Works achieves end-to-end supply chain visibility with Ligentia

Digitally transforming The Works’ international supply chain

The Works, a UK-based retailer of value gifts, arts, and crafts, faced significant challenges with its international supply chain. The company relied on inefficient, manual processes using spreadsheets, which led to poor visibility, a lack of supplier accountability, and difficulties in collaboration. To address these issues, The Works partnered with the vendor Ligentia to digitally transform its operations.

Ligentia implemented its Ligentix supply chain management platform, providing The Works with full PO visibility, real-time tracking, and a centralized hub for all stakeholders. The solution delivered measurable results, including improved booking timeliness, enhanced supplier performance management, and data visibility that arrived weeks earlier. This digital transformation, facilitated by Ligentia, enabled better decision-making and strategic collaboration, allowing The Works to optimize its end-to-end supply chain.

The Works