Case Study: a fast-growing ecommerce retailer expands globally with Ligentia’s eCommerce fulfilment solution

Delivering a global ecommerce fulfilment solution for a fast-growing brand

An eCommerce retailer that provides premium craft-bottled cocktails faced the challenge of expanding from China into multiple new international markets, including Hong Kong, Singapore, and the UK. They needed a global fulfilment partner to support their ambitious B2C growth plans while meeting high consumer expectations. They selected Ligentia for its supply chain services and global ecommerce fulfilment platform.

Ligentia implemented its ecommerce fulfilment platform, which integrated with the retailer's Shopify store to automate order processing and provide full inventory visibility across all sales channels. The solution also included value-added services and a dedicated Customer Success team. As a result, the retailer successfully launched in six new markets within three months, and Ligentia doubled the client's B2C outbound volume in every new market within the first two weeks.