Case Study: Fluke Biomedical increases revenue per visitor with Lift AI

How Lift AI + Fluke Biomedical got 345% more revenue per visitor using Intercom

Fluke Biomedical, part of Fluke Health Solutions, used Intercom to engage website visitors in real time, but their team was frustrated by too many support-driven conversations and too few high-quality leads. Their original approach relied on broad greetings and page-based rules, which missed most high-intent visitors and left revenue opportunities on the table.

Lift AI helped Fluke Biomedical shift from page-based targeting to buyer-intent-based playbooks by scoring each visitor’s likelihood to buy and routing them to the right chat experience. With Lift AI, Fluke Health Solutions increased average revenue per Intercom conversation by 246% and revenue per site visitor by 345%, delivering a 10.3x ROI in the first year.

Fluke Biomedical