Case Study: Fluke Health Solutions achieves 345% more revenue per visitor with Lift AI

Fluke Health Solutions boosts revenue per visitor by 345% with Lift AI

Fluke Health Solutions, a provider of biomedical test equipment and services, implemented the Intercom chat tool to engage website visitors but faced a challenge. Their sales team was spending too much time on support conversations and missing quality leads because they relied on generic, page-based rules to trigger chats, which resulted in low coverage and missed opportunities.

Lift AI solved this by deploying its machine learning model to score each visitor's real-time buyer intent. This allowed Fluke Health Solutions to replace their guessing game with intent-based playbooks, routing high-intent visitors directly to sales agents. Using Lift AI, the customer increased their average revenue per chat conversation by 246% and achieved a 345% increase in revenue per website visitor.

Fluke Health Solutions