Case Study: Carter Jonas achieves increased business efficiency and reduced travel with LifeSize HD video communications

Top UK Property Firm Increases Business Efficiency While Reducing Travel with LifeSize

Carter Jonas is a UK multidisciplinary property consultancy with 18 offices across England and Wales that manages large rural and urban portfolios. Because many offices are remote, frequent inter-office travel was time-consuming, costly and at odds with the firm’s environmental goals, so IT leadership sought a way to cut travel and improve internal and client communication after upgrading to an MPLS network.

They deployed LifeSize HD video systems in 11 offices with an external MCU, trained two champions per office and integrated booking via Outlook, achieving quick, button‑press meetings and an expected two‑year payback. The HD solution reduced long‑distance travel, increased multisite meetings and cross‑divisional collaboration, sped decision‑making for clients, boosted morale and productivity, and delivered measurable environmental and cost benefits with plans to expand the rollout.

Carter Jonas

Pat Hastings

Director of IT