Case Study: Starling Bank achieves seamless, scalable video collaboration and business continuity with Lifesize

Starling Bank’s Business Thrives with Lifesize Video Conferencing

Starling Bank, a rapidly growing UK mobile-first bank with no retail branches, relied heavily on video to keep three offices and a dispersed workforce connected. Rapid expansion and shadow IT left the company using multiple conferencing tools (Zoom, Hangouts, Webex, Skype), creating management headaches and a need for a single, secure, easy-to-use video platform with a consistent user experience.

Starling selected Lifesize for its combined hardware/software approach, strong security, scalability, integrations and support. Lifesize’s virtual meeting rooms and simple room deployments delivered a consistent experience, drove a ~14x jump in usage during COVID with company-wide livestreams and ad-hoc stand-ups, and positioned the bank to scale (from 100 to 1,000 employees) while adding deeper integrations like Slack and Gmail.

Starling Bank

Joe Steele

Head of Workplace Technology