Case Study: Texas Back Institute achieves seamless, secure telehealth and simplified collaboration with Lifesize

Lifesize® Cloud video conferencing connects clinics, physicians and patients with a single click

The Texas Back Institute (TBI) is a 200‑person, multi‑clinic spine center that needed reliable, secure video conferencing to support peer‑review meetings, remote consultations and patients who couldn’t travel to the office. Their previous mix of contractor‑installed systems and ad‑hoc TV setups required IT intervention for every meeting and struggled with connectivity, usability and the need for a face‑to‑face experience comparable to in‑person visits.

TBI adopted Lifesize Cloud, which worked with existing hardware and delivered simple installation, one‑click joining from phones, tablets or browsers, automatic updates and enterprise‑grade security. The result: fewer IT interventions, smoother multi‑site committee reviews, increased physician productivity through more remote consultations, and better patient access to care — all with high‑quality video, screen sharing and collaboration features.

Texas Back Institute

Jared Bares

IT System Administrator