Case Study: New South Wales Department of Education achieves personalised, secure unified portals with Liferay

NSW Department of Education Delivers a Personalised Portal Experience

The New South Wales Department of Education supports more than 1.2 million students, parents, carers and teachers through separate student, parent and staff portals, but faced a fragmented landscape of systems, rising expectations for modern personalised experiences, heavy administrative paperwork for teachers and strict data‑privacy requirements.

The department implemented Liferay DXP as a common platform, using single sign‑on, identity and role‑based access, audience targeting and responsive design to deliver personalised, device‑friendly portals. The result is a single view of up‑to‑date data across portals, stronger data controls, easier granular personalisation and a reduced IT workload thanks to fewer custom integrations and simplified application connections.

New South Wales

Peter Coppola

Director Of Digital Experience Platforms