Case Study: MIF achieves a secure, scalable member portal and increased productivity with Liferay

MIF’s new portal for members encourages interactivity and secure management of insurance policies

MIF, a French mutual life insurer with over 122,000 members, needed a more secure, high‑performance and scalable member portal to meet banking and insurance standards and to improve internal operational efficiency. The existing space no longer supported required security, performance or growth, so MIF set out to create a private, interactive area that would reduce manual requests and better serve members across life stages.

Working with Orange Applications for Business, MIF built a new Liferay‑based portal that integrates 7 business applications and 35 web services and adds features like alerts, messaging, document and policy management, secure account creation and a virtual keyboard. The result: improved user experience and self‑service (50,606 individual users accessing the space), seamless integration with the IS, and higher internal productivity as teams focus on value‑added tasks.

MIF

Anne-Sophie ICARD

Marketing & Digital Manager