Case Study: QAD achieves a unified, personalized digital platform with Liferay

Manufacturing software provider unites marketing, sales and engineering on an integrated platform

QAD, a global provider of enterprise software for manufacturers, faced outdated, fragmented systems and competing requirements from marketing, sales and engineering while needing a platform with the performance to support ERP-scale projects. The IT team decided to replace disparate solutions with a single, open-source Java platform to unify public sites, a community forum and internal portals.

They implemented Liferay to consolidate the public website, support portal, community forum and intranet (including 15 custom plugins) and used Audience Targeting to deliver personalized dashboards and faster feature releases. The new platform supports 3,000 daily visitors and 1,800 employees across 100 countries with 11 languages, improved customer experience and greater IT confidence in the technology direction.

QAD

Bob Ward

IT Engineer