Case Study: EATEL Business achieves a modern, responsive website and CRM-integrated lead generation with Liferay

Louisiana-based telecommunications company overhauls user experiences with a new website built on Liferay DXP

EATEL Business, a Louisiana-based telecommunications and business-technology provider, needed to replace an outdated CMS and deliver a mobile-responsive web presence that would improve customer experience and set the stage for a future customer self-service portal.

Working with Xtivia, EATEL implemented Liferay DXP and launched the new site in six months. The result is a modern, responsive site with application display templates, leads routed directly into Salesforce, and a foundation for an integrated customer portal—improving findability, lead management, and readiness for advanced self-service capabilities.

EATEL Business

Kevin Phillips

Executive Vice President of IT & PMO