Case Study: The Pearl at Jamestown boosts resident engagement and family communication with LifeLoop

The Pearl at Jamestown boosts resident engagement 100% with LifeLoop

The Pearl at Jamestown, a senior living community operated by Phoenix Senior Living, faced challenges with effectively engaging residents and communicating with their families at scale. Their staff struggled with a difficult calendar system, time-consuming activity planning, and manual processes, which hindered consistent communication and operational efficiency. To address these issues, they turned to the vendor LifeLoop for its comprehensive senior living software platform.

LifeLoop implemented a solution that streamlined operations with tools for activity scheduling, attendance tracking, and family communication. The platform's features, including a centralized portal for families and integrated iN2L content, significantly improved transparency and resident-driven programming. As a result, The Pearl saw a 100% increase in resident engagement, a significant increase in family communication, and staff reported that their jobs became easier and more satisfying.

The Pearl at Jamestown