Case Study: CertifID builds a culture of learning and scales manager training with LifeLabs Learning

CertifID trains 21 managers and builds a learning culture with LifeLabs Learning

CertifID, a company specializing in wire fraud recovery and prevention, faced the challenge of building a strong foundation in people management for its rapidly growing workforce. With only a two-person people operations team, creating and managing an internal learning and development program was beyond their capacity. They partnered with vendor LifeLabs Learning to implement its Manager Core Program training.

LifeLabs Learning provided scalable, evidence-based manager training, which saved CertifID's small team significant time and resources. The solution equipped managers with essential skills, leading to measurable behavior change and the adoption of a shared management vocabulary. As a result, CertifID successfully trained 21 managers and established a strong culture of continuous learning, including implementing biannual development plan conversations company-wide.

CertifID