Case Study: The ITAM Review achieves auditor-level automated SAM and clearer license compliance with License Dashboard's License Manager

The ITAM Review - Customer Case Study

The ITAM Review, led by Martin Thompson, evaluated License Manager from License Dashboard to assess how well commercial SAM tools meet real-world needs. The ITAM Review’s challenge was to identify a solution purpose-built for Software Asset Management that could aggregate multiple inventory sources, accurately reconcile entitlements against installs, and deliver transparent, auditor‑quality compliance and usage reporting.

License Dashboard met that challenge with License Manager (part of the License Dashboard Enterprise Suite), combined with its Discovery and SAM Portal components. The ITAM Review found that License Dashboard automated license statement import and reconciliation, provided a transparent recognition workbench and intelligent import rules, and added useful features like a visual maintenance schedule. The product delivered auditor‑style compliance and usage views, improved trust and visibility in license data, and is deployed across 400+ customers and 250,000+ endpoints according to the review.

The ITAM Review

Martin Thompson

Independent Software Industry Analyst, Sam Consultant And Founder