Case Study: Temple University achieves 75% faster application review and decision times with Liaison's SocialWorkCAS

Temple School of Social Work shaves 75% off application review time

Temple University’s School of Social Work was overwhelmed by a manual, paper-based admissions pipeline that ate up staff time and slowed service to prospective students. To modernize and streamline admissions, the school partnered with Liaison to adopt the SocialWorkCAS online, single-portal application service.

Over a 12-week implementation with Liaison (and partner CSWE), SocialWorkCAS centralized applications and automated workflows, delivering measurable gains: a 2% increase in total applicants, a 4% increase in out-of-state applicants, a 75% reduction in application review time and time to decision (from 4–6 weeks to about one week), and a 50% cut in manual administrative tasks—while Liaison provided responsive support and customization throughout.

Temple University

Erin Brosious

Admissions Coordinator