Liaison
73 Case Studies
A Liaison Case Study
Oklahoma City Community College needed to replace a complex CRM that created inefficiency, manual data entry, and integration problems with its student information system. The college also found its previous system too complicated for its open-access admissions model, and routine application updates required lengthy service calls.
With Liaison Outcomes, Oklahoma City Community College gained a more user-friendly CRM that staff could edit without technical support and connect to its SIS through automated data transfer. Liaison also helped move historical application data and build the new admissions system. The college reported increased productivity, easier application processing, and a steady increase in application numbers as a result of the system’s usability and simplicity.
Amanda K. Williams-Mize
Assistant Vice President for Enrollment Services and Registrar