Case Study: NewPage Corporation achieves streamlined, lower-cost B2B integration with Liaison Technologies

Partnering with a Global Systems Integrator to Deliver a Differentiated IT Outsourcing Solution

NewPage Corporation, a paper and packaging company, faced a fragmented and inflexible B2B integration landscape as it moved much of its IT to a global systems integrator. Multiple touch points, diverse protocols (EDI, XML, fax, email, proprietary links) and rising maintenance costs made it slow and costly to exchange orders, invoices, shipping notices and other supply‑chain transactions.

The systems integrator partnered with Liaison Technologies to deliver a managed B2B integration service that consolidated connections into a single integration point with direct ERP (SAP) integration, transaction visibility and intelligent routing. The solution eliminated costly hardware/software, simplified processes, lowered operating costs and improved service levels—making NewPage’s B2B operations more flexible, responsive and easier to manage.

NewPage Corporation