Liaison Technologies
40 Case Studies
A Liaison Technologies Case Study
Mohawk Fine Papers, a leading premium paper manufacturer in North America, needed to streamline operations and shift from a product-focused to a services-oriented business while managing complex IT integrations across hundreds of trading partners and internal systems. The company faced the challenge of adopting cloud computing and SOA without being overwhelmed by hundreds of point-to-point connections, wanting an always-on, easy-to-use IT “dial tone” and to free its IT team from routine integration work.
Liaison Technologies implemented a Cloud Services Brokerage (CSB) built on SOA to act as Mohawk’s integration backbone—handling EDI, managed file transfer, SaaS, DaaS and A2A integration via hosted data maps and secure connections. The CSB cut HR application costs by more than two-thirds, enabled rapid partner onboarding (e.g., Amazon in weeks) and a TMS rollout in under three months, and transformed Mohawk’s IT into a lean, business-enabling platform that supports faster experimentation, lower operating costs, and greater operational agility.