Case Study: Merck achieves real-time visibility and improved data quality with Liaison Technologies

Merck Turns to Liaison’s Services for EAI and B2B Integration

Merck, a global research-driven pharmaceutical company with more than 50,000 employees, faced rapidly growing and diverse external partnerships that required frequent, time-sensitive exchanges of proprietary data. Internally, thousands of legacy applications and a complex web of point-to-point connections made secure, timely integration difficult, creating risks for data quality, transparency and operational efficiency.

Merck engaged Liaison Technologies’ Professional Services to develop a comprehensive EAI and B2B integration strategy. Liaison helped design a real-time, event-driven integration platform with standards, tools and mappings, backed by an ROI analysis; the approved program improved real-time visibility, strengthened data quality and simplified Merck’s integration landscape, enabling more efficient and secure partner connectivity.

Merck

Bill Stolte

Senior Director of Information