Case Study: Metso Automation achieves 90% electronic supplier integration and faster, more transparent deliveries with Liaison Technologies

Matchmaking on the Web – Metso Mining and Construction Technology Integrates Supplier Network with Liaison’s SupplierWeb

Metso Mining and Construction Technology, a leading global supplier for the mining and construction industries, needed to improve cost and process efficiency at its European distribution center after outsourcing warehousing. The company faced slow, paper‑based ordering and shipment tracking—orders were sent by fax and paper acknowledgements were hard to identify—so Metso required standardized, transparent information and better logistics visibility for its warehousing partner.

Metso implemented Liaison’s SupplierWeb to integrate its ERP with 50 key suppliers across Europe, converting ERP data to XML and delivering secure online orders and confirmations. The web portal automated order-to-delivery processes, enabled real‑time tracking and alerts, and reduced paper handling; today about 90% of transactions are electronic, delivery speed and reliability have improved, and the rollout was completed in under six months with minimal ERP changes.

Metso Automation

Sébastien Bergé

Development Engineer