Case Study: Global Printing & Shipping Services Provider achieves seamless enterprise punchout ordering with Liaison Technologies' Punchout solution

Liasion Punchout Provides Easier Ordering for Printing Provider’s Commercial Customers

A global printing and shipping services provider wanted to bring its consumer online ordering experience to large enterprise customers, but many corporate buyers used internal e‑procurement (punchout) systems (Ariba, SAP, Oracle, etc.) that the provider could not integrate with. This inability to connect forced orders outside official procurement processes and created a major barrier to enterprise adoption; the company needed a scalable, low‑cost solution that supported multiple message formats and was easy for customers to implement.

The company implemented Liaison Punchout (SaaS) and LENS to provide seamless connections to 18 common e‑procurement systems, support any protocol or format, and deliver built‑in monitoring and visibility. The result: enterprise customers gain consumer‑like ordering with customization, approvals, delivery options and tracking; low total cost of ownership; rapid onboarding in 2–4 weeks; and expanded availability of online custom print ordering to mid‑market and enterprise buyers.

Global Printing & Shipping Services Provider