Case Study: Global Heavy Equipment Manufacturer achieves 100% supplier integration with Liaison Technologies' Cloud Integration Platform

Leading heavy equipment manufacturer automates the long tail of suppliers using Liaison’s cloud integration platform

A leading global heavy‑equipment manufacturer ($55B) faced the challenge of automating 100% of its supply chain amid language barriers, varying supplier e‑commerce capabilities, and thousands of “long‑tail” suppliers that its legacy portal could not support. Onboarding, transaction volume, and lack of global visibility made it difficult to achieve supplier compliance and scale.

The company deployed Liaison’s cloud integration platform (Athena forms) and managed services to provide browser‑based, multilingual, forms‑driven EDI for small suppliers. Liaison stood up the environment in 90 days, migrated and built forms, and has onboarded 5,000 long‑tail suppliers to date—processing over 900,000 transactions per month—reducing manual work, transaction errors, IT overhead, and enabling faster, scalable supplier onboarding.