Case Study: KeySource Medical, Inc achieves streamlined EDI and automated compliance with Liaison Technologies' Delta & ECS

KeySource Medical Streamlines EDI with Liaison’s Delta and ECS

KeySource Medical, a fast-growing wholesale distributor of generic pharmaceuticals, needed a robust, scalable integration platform as customers began demanding EDI and the company expanded its operations. Beyond EDI onboarding, KeySource faced operational challenges including VAWD warehouse environmental monitoring, fragmented parcel rate quoting that slowed order entry, DEA license validation for controlled-substance customers, and a desire to simplify order viewing for nontechnical sales staff.

KeySource implemented Liaison Delta and ECS as a central, low-code integration platform. The solution supports 80+ EDI partners and up to 2,000 daily batches (expected to double), logs and alerts warehouse temperature/humidity readings, enables in-ERP carrier rate shopping with ~3-second responses, validates customers against a 1.3M-record DEA database in 2–3 seconds, and presents order details as user-friendly HTML—driving faster processing, easier maintenance, consistent error reporting, and a reported ~20% increase in customer orders using EDI.

KeySource Medical, Inc

Andrew Yarnall

Director of IT Services