Case Study: Leading Contract Research Organization (CRO) achieves real-time EDC data uploads with Liaison Technologies' ALLOY Health

CRO Relies On Liaison To Achieve Real-Time Edc Data Uploads

A leading contract research organization (CRO) in the life‑sciences needed to deliver electronic data capture (EDC) to many pharmaceutical sponsors, each with differing formats and strict quality, incremental-feed and real‑time upload requirements. Its custom in‑house EDC solution became costly and hard to maintain—creating compliance, performance and resource constraints that distracted the CRO from its core mission.

Liaison deployed ALLOY Health as a fully managed service that ingests native EDC data, maps it to a canonical model, delta‑processes and validates it, then transforms and uploads sponsor‑specific formats (e.g., CDISC LAB/XML) via sponsors’ preferred protocols. With LENS visibility and automated end‑to‑end processing, the CRO achieved real‑time uploads, faster sponsor onboarding (2–3 months), reduced manual touch and freed skilled staff, while delivering timely, compliant data to sponsors.