Case Study: Western Washington University achieves faster, more accurate application processing with Lexmark

Western Washington University - Customer Case Study

Western Washington University needed a faster, more efficient way to serve thousands of applicants and recruits while reducing manual data entry, improving accuracy, and scaling across departments. To address this, the university turned to Lexmark’s Perceptive DataTransfer to streamline admissions workflows and integrate applicant information with Banner by Ellucian.

Lexmark implemented Perceptive DataTransfer to automatically load records, test scores, transcripts, and recruit data into Banner without duplicates or heavy manual intervention. The results were significant: WWU saved over 1,000 hours in initial processing, eliminated the need to enter data across multiple Banner forms, and now automatically loads more than 65,000 records, with online applications appearing in the system within 24 hours.

Western Washington University

Margie Conway

Assistant Director of Admissions