Case Study: Vidant Health achieves a single, complete electronic medical record with Lexmark

Vidant Health - Customer Case Study

Vidant Health, a healthcare provider serving more than 1.4 million people across 29 counties in eastern North Carolina, needed to overcome paper-scanning inefficiencies and disconnected systems that made it hard to build a single, complete medical record. With Lexmark’s Perceptive Content and Perceptive Interact for Epic, the organization sought to streamline content management and integrate scanned documents directly into its Epic EHR.

Lexmark implemented an enterprise content management solution that let Vidant Health capture, store, index, and access clinical and business documents within Epic and PeopleSoft. The result was a smoother go-live with no expected productivity drop, faster access to complete patient records from any location, and significant user-experience and productivity gains across clinical and financial teams.

Vidant Health

Tanya Thompson

MT(ASCP), PMP, CPHIMS Director, IS Enterprise Applications