Case Study: Top 25 U.S. Insurance and Wealth Management Company achieves $10 million in output cost savings with Lexmark Managed Print Services and Print Release

U.S. Insurance and Wealth Management Company - Customer Case Study

The U.S. Insurance and Wealth Management Company, a top 25 U.S. insurer and wealth manager, faced rising printing costs, too many unmanaged devices, and inefficient manual output handling across 125 sites and 30,000 employees. It chose Lexmark and Lexmark Managed Print Services, along with Lexmark Print Release, to regain control of its print environment, improve workflow, and strengthen security.

Lexmark implemented a phased rollout that consolidated the fleet, added proactive device management, and introduced pull printing with badge/PIN authentication. As a result, Lexmark helped the company reduce devices from about 10,000 to 2,200–2,600, cut printed pages by about 200 million, and achieve a projected $10 million in savings over five years, while also improving document security and employee satisfaction.