Case Study: University of Missouri System achieves faster, paperless document processing with Lexmark

University of Missouri System - Customer Case Study

The University of Missouri System, a four-campus public research institution, was struggling to manage millions of paper documents across Columbia, Kansas City, Rolla, and St. Louis while making better use of its PeopleSoft investment. It turned to Lexmark and its Perceptive Content solution to reduce manual work, improve access to information, and streamline business office operations.

Lexmark implemented Perceptive Content with PeopleSoft integration and quick on-site rollouts, helping departments automate document capture, indexing, routing, and approvals. The results were significant: paper-based tasks that once took days were reduced to minutes, payroll processing dropped from five days to less than one day, and the university eliminated thousands of dollars in daily paper-transport costs.

University of Missouri System

Cathryn Friel

Systems Administrator